Privacy Policy

This is a translation of the Chinese privacy policy. If the two versions differ, the Chinese version prevails.

Welcome to Chiwa Studio (“this website”). To help you use our services and information with confidence, this policy explains how we protect your privacy. Please read it carefully.

1. Scope

  • This policy covers how this website handles personally identifiable information collected when you use its services. It does not apply to other websites linked from this one, or to people not commissioned by or involved in managing this website.

2. Collection, processing and use of personal data

  1. When you visit this website or use its features, we may ask for personal data necessary for that feature, and process and use it only within that specific purpose. Without your written consent, we will not use personal data for any other purpose.
  2. When you use interactive features such as the service mailbox or surveys, we retain the name, email address, contact details and time of use that you provide.
  3. During normal browsing, the server automatically records information such as your device’s IP address, access time, browser, and pages viewed and clicked. These records help us improve the website, are used internally only, and are never made public.
  4. To provide accurate services, we may compile and analyze survey responses. Besides internal research, we may publish the resulting statistics and explanations as needed, but never data identifying a specific individual.

3. Data protection

  1. Our servers are protected by firewalls, antivirus systems and other necessary security measures. Only authorized personnel may access your personal data, and all such personnel are bound by confidentiality agreements; violations are subject to legal action.
  2. If we need to engage another party to provide services, we require it to observe the same confidentiality obligations and take the necessary steps to verify that it does.

4. External links

  • This website contains links to other websites. Those websites are not covered by this policy; please refer to their own privacy policies.

5. Sharing personal data with third parties

  • We never provide, exchange, rent or sell your personal data to any other individual, group, private company or government agency, except where required by law or contractual obligation.

    Such exceptions include, but are not limited to:

    1. With your written consent.
    2. Where expressly required by law.
    3. To prevent danger to your life, body, freedom or property.
    4. In cooperation with government agencies or academic research institutions, where necessary for statistics or research in the public interest, and the data has been processed so that no specific individual can be identified.
    5. Where your conduct on the website violates its terms of service, or may harm or obstruct the rights of the website or other users or cause damage to anyone, and the website’s management determines that disclosure is necessary to identify you, contact you or take legal action.
    6. Where it is in your interest.
    7. Where we engage contractors to help collect, process or use your personal data, in which case we will properly supervise those contractors.

6. Cookies

  • To provide the best service, this website places and reads cookies on your device. If you do not wish to accept cookies, you can set your browser’s privacy level to high to refuse them, though some features of the website may then not work properly.

7. Changes to this policy

  • This policy may be revised at any time as needed. Revised terms will be posted on this website.